David Chappell


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Software + Services in the Microsoft World  
# Tuesday, January 22, 2008
Using both on-premises software running inside an organization and services provided by externally hosted software makes a lot of sense. Some things, it seems, need to run on-premises. An awful lot of stuff, though--probably more than you think--can make sense as a hosted service. And a few things work best as a combination of the two.

Microsoft has chosen to refer to this set of ideas as software plus services (S+S). I've written a white paper that gives a broad introduction to the topic. While the paper was sponsored by Microsoft, don't think that it describes the One True Perspective on S+S within Microsoft--I wouldn't make that claim. (In fact, I'm not sure there is one true perspective, as the company seems to use the term in diverse ways.) Instead, the paper's goal is to help people think about this emerging area, organizing the main ideas into a coherent whole.

The paper's subtitle is "A Technology Overview for IT Decision Makers", and the core audience is IT managers. Still, I hope it's useful for anybody who's interested in the area. If that includes you, the paper is available here.

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Where's the PDF or HTML version?

Good idea. I've updated the post to point to a PDF of the paper rather than the Word version.

A few thoughts on this white paper at http://stage.vambenepe.com/archives/148 (see the last two paragraphs).

Interesting comments, William. At this point, the most visible SaaS platform is Salesforce.com's Force.com. Once Salesforce's P/E drops from its current lofty height, I wouldn't be at all surprised to see Oracle buy the company.

Trust (especially personal/ transaction data security in storage and transmission) has a significant slowing effect on market up-take of the amazing SOA mash-ups that are becoming possible. Being in banking IT, I see Trust as not only a big roadblock, but also something that could lead to industry overconfidence and an “irrational exuberance” that could produce various breach scenarios that could harm our industry. A front-page breach episode would also erode business confidence in S+S as an implementation pattern. I vote for increased emphasis on such points.

should you have a twitter account, pls post it. as one may be interested to follow you on a social site rather bookmarking and trying in recollecting the name of your blog

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