Software + Services in the Microsoft World
Tuesday, January 22, 2008
Using both on-premises software running inside an organization and services provided by externally hosted software makes a lot of sense. Some things, it seems, need to run on-premises. An awful lot of stuff, though--probably more than you think--can make sense as a hosted service. And a few things work best as a combination of the two.
Microsoft has chosen to refer to this set of ideas as software plus services (S+S).
I've written a white paper
that gives a broad introduction to the topic. While the paper was sponsored by Microsoft, don't think that it describes the One True Perspective on S+S within Microsoft--I wouldn't make that claim. (In fact, I'm not sure there is one true perspective, as the company seems to use the term in diverse ways.) Instead, the paper's goal is to help people think about this emerging area, organizing the main ideas into a coherent whole.
The paper's subtitle is "A Technology Overview for IT Decision Makers", and the core audience is IT managers. Still, I hope it's useful for anybody who's interested in the area. If that includes you, the paper is available here